Terms and Condition

Effective Date: January 10, 2025

Welcome to Kondlwada Foods! These Terms and Conditions (“Terms”) govern your use of the website www.kondlwadafoods.com (“Site”) and the services provided by Kondlwada Foods (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms and any additional terms or policies referenced herein.

If you do not agree with any part of these Terms, please do not use our Site or services.

1. General Information

Kondlwada Foods is a brand offering a variety of food products online. Our website is located at www.kondlwadafoods.com, and our office is located at:

Kondlwada Foods
Address: 25, Thadagam Main Rd, TVS Nagar, Coimbatore, Tamil Nadu 641025
Phone: +91 94887 72422
Email: admin@kondlwadafoods.com

2. Use of the Site

  • You must be at least 18 years of age to use our website and make purchases. By using the Site, you confirm that you are of legal age to enter into binding contracts.
  • You agree to use the Site solely for lawful purposes and in accordance with these Terms. You may not use the Site to engage in any activity that violates laws, infringes upon intellectual property rights, or causes harm to the Site or its users.

3. Account Registration

To purchase products, you may need to create an account with us. When registering, you agree to provide accurate and complete information and keep it up-to-date. You are responsible for maintaining the confidentiality of your account credentials, and you are liable for any activities that occur under your account.

4. Product Information and Availability

  • We strive to provide accurate and up-to-date product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any mistakes in the product details, including pricing or availability, at any time.
  • We may change or discontinue products without prior notice.

5. Orders and Payments

  • By placing an order on our Site, you agree to pay for the products, shipping charges, and any applicable taxes. All payments must be made through the payment methods available on our Site.
  • We accept various payment methods such as credit/debit cards, net banking, and other secure payment gateways.
  • After placing an order, you will receive an email confirming your purchase. This email does not constitute acceptance of the order. The contract for the sale of the products is formed when we dispatch the products.

6. Shipping and Delivery

  • We offer shipping within India. For international shipments, please contact us directly.
  • Delivery times and shipping charges will vary based on your location and the shipping method selected. For more details, refer to our [Shipping Policy].
  • We are not liable for delays caused by third-party shipping carriers, weather conditions, or other unforeseen circumstances.

7. Returns and Exchanges

  • We want you to be satisfied with your purchase. If you need to return or exchange any items, please refer to our [Return Policy] for details on eligibility, return procedures, and conditions.
  • Refunds or exchanges will be processed in accordance with the guidelines set forth in the Return Policy.

8. Cancellations

  • You may cancel your order before it has been processed and shipped. Once the order is shipped, you must follow the return procedure to request a return or exchange.
  • To cancel your order, contact us immediately at admin@kondlwadafoods.com or call +91 94887 72422.

9. Intellectual Property

  • All content on our Site, including but not limited to text, graphics, logos, images, videos, and software, is owned by or licensed to Kondlwada Foods and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, copy, distribute, or modify any content from the Site without our written permission.

10. Privacy and Data Protection

We are committed to protecting your privacy. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal information when you use our Site.

11. Limitation of Liability

  • To the fullest extent permitted by law, Kondlwada Foods will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or the products purchased through the Site.
  • We make no representations or warranties regarding the availability, accuracy, or reliability of the Site or the products sold on it.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the courts located in Coimbatore, Tamil Nadu, India.

13. Modifications to Terms

We reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Kondlwada Foods
Address: 25, Thadagam Main Rd, TVS Nagar, Coimbatore, Tamil Nadu 641025
Phone: +91 94887 72422
Email: admin@kondlwadafoods.com

By using the Site, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.