Thank you for shopping with Kondlwada Foods. We are committed to delivering your order in the fastest and most secure way possible. This Shipping Policy outlines our shipping procedures, delivery times, and terms for all orders placed on our website, www.kondlwadafoods.com.
1. Order Processing Time
- All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed and dispatched, you will receive a tracking number via email or SMS to monitor your shipment.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping:
- Delivery typically takes between 3-7 business days within India, depending on your location.
- Express Shipping:
- Delivery typically takes 1-3 business days within India.
Please note that delivery times are estimates and can vary due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
3. Shipping Rates
Shipping charges are calculated based on the weight and delivery location of your order. The total shipping cost will be displayed at checkout before you confirm your order. We may offer free shipping promotions or discounts from time to time, which will be applied automatically during checkout.
4. Shipping Locations
We currently offer shipping within India. If you would like to place an order for international delivery, please contact us directly at [insert email address] for more information.
5. Shipping Address
- Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
- If you notice any errors in your shipping details after placing your order, please contact us immediately at +91 94887 72422 or [insert email address] so we can update your information.
6. Delivery and Tracking
- Once your order has shipped, you will receive an email or SMS notification with a tracking number. You can use this tracking number to monitor the status of your delivery.
- If you encounter any issues with your delivery or tracking information, please contact our customer service team at +91 94887 72422 or [insert email address].
7. Delays and Issues with Shipping
- While we strive to deliver all orders in a timely manner, there may be unforeseen delays due to weather conditions, strikes, or other external factors. In such cases, we will notify you about the delay and provide updated delivery information as soon as possible.
- If your order is significantly delayed or lost during transit, please contact our customer service team to resolve the issue.
8. Shipping Damage
- In the unlikely event that your order arrives damaged, please contact us within 48 hours of receipt with photos of the damaged items. We will work with you to either replace the damaged items or issue a refund, depending on the situation.
9. Order Cancellation and Returns
If you wish to cancel or modify your order, please contact us as soon as possible at +91 94887 72422 or [insert email address]. Once your order has been processed and dispatched, it may not be possible to cancel it. For information on our return policy, please visit our [Return Policy Page].
10. Contact Us
If you have any questions regarding shipping or need assistance with your order, feel free to reach out to us:
Kondlwada Foods
Address: 25, Thadagam Main Rd, TVS Nagar, Coimbatore, Tamil Nadu 641025
Phone: +91 94887 72422
Email: admin@kondlwadafoods.com
We appreciate your business and thank you for shopping with Kondlwada Foods!
